Description

About The Book

This book provides a seminal guide that charts the transformative journey of the banking sector in the digital age. It discusses the rise of digital banking, innovative financial products like UPI BHIM, and the role of Fintech and NBFCs in enhancing financial inclusion and accessibility. The book provides in-depth insights into new banking trends like Block chain and AI and offers practical knowledge for banking professionals to adapt to this evolving digital landscape.
It serves as an essential resource, covering the following broad topics:
Digital Banking Products
Digital Banking & Financial Inclusion (FI)
Marketing of Digital Banking Products
Payment Systems
Future Trends in Digital Banking
An invaluable resource for students, professionals, and anyone keen on understanding the digital banking revolution.
This book covers modules like:
Digital Delivery Channels
• Introduction and need for digital channels in banking
• Analysing the cost of transactions and customer preferences
• The role of technology in enhancing user-friendliness and customer interaction
• Emphasizing security as a crucial aspect of digital banking, including information security
• Overview of the Integrated Ombudsman Scheme, 2021 by RBI
• Discussion on customer protection and limiting liability in unauthorized transactions
• RBI’s directions on digital payment security controls
• Challenges faced in digital banking and the concept of e-KYC
Cards
• History and overview of plastic payment cards
• Features and benefits of cards for customers
• Understanding the Payment Card Industry-Data Security Standard
• Comparison between Magnetic Strip Cards and EMV Cards, including NFC-based Tap & Go technology
• The approval process for card schemes and profitability aspects
• Insight into backend operations, recovery, follow-up, and information security issues
Automated Teller Machines (ATMs)
• History and product features of ATMs
• Types of ATMs, including White Label

About The Author

Dr. Janardhan Kundlik Pawar
M.COM, MBA (Mkt), NET, SET, GDC&A, B.ED, DIM, PGDIM, PGDMM, Ph.D.Assistant Professor in Commerce and Head, Department of Commerce
Tuljaram Chaturchand College of Arts, Science and Commerce, Baramati, Dist. Pune, Maharshtra, (Empowered Autonomous)
The author is currently serving as an Assistant Professor in Commerce and Head of the Department of Commerce at Tuljaram Chaturchand College of Arts, Science and Commerce, Baramati, Dist. Pune (Empowered Autonomous).
He has a master’s in Commerce and Management in Advanced Accounting and Cost and Works Accounting and Marketing Management. After starting in teaching, he embarked upon a career as a teacher, writer, and reviewer of research journals.

Dr. Sudarshan Pawar
Assistant Professor in Commerce
M.Com., GDC&A., NET., SET., Ph.D.The author began his education in his native village and pursued higher studies at T. C. College, Baramati, earning a Master of Commerce degree in 2016. He qualified the SET in 2016 and the NET in 2021, and was awarded a Ph.D. in Marketing in 2023. He also completed the GDC&A diploma in 2016.
With a strong passion for research, he has published 15 research papers – three international, eleven national, and one at the state level. He has actively enhanced his academic skills by completing twelve Faculty Development Programs and a Refresher Course in Commerce and Management.

Miss. Priyanka Holkar
M.Sc. (Computer Science)
Assistant Professor (BBA (CA))Mugutrao Sahebrao Kakade College, Someshwarnagar, Tal: Baramati, Dist: Pune
The author is currently serving as an Assistant Professor in the Department of BBA(CA) Mugutrao Sahebrao Kakade College, Someshwarnagar, Tal: Baramati, Dist: Pune. She has 5 years of teaching experience at undergraduate level.

Mr. Rajanikant Dilip Gaikwad
M.Sc. (Computer Science), M.Com., B.Ed.
Assistant Professor and Head, Department of BBA (CA),
Mugutrao Sahebrao Kakade College, Someshwarnagar, Tal. Baramati, Dist. Pune
Mr. Rajanikant Dilip Gaikwad is presently serving as Assistant Professor and Head of the Department of BBA (CA) at Mugutrao Sahebrao Kakade College, Someshwarnagar,
Taluka Baramati, District Pune. He holds a Master’s Degree in Computer Science as well as a Master’s Degree in Commerce with a specialization in Banking and Finance